There is often inherent tension between lawyers and PR consultants in advising clients, especially in crisis situations. Lawyers are understandably focused on minimizing potential legal liability, which usually requires minimizing communication. PR consultants are focused on improving public opinion, which usually requires maximizing transparency. But the philosophical and tactical differences between the two sets … Read more
Original post published by the National Post on October 4, 2016. The term “social licence” is fast becoming one of those ubiquitous expressions that everyone uses, but nobody understands. To some, social licence is a shield used to defend the public interest. To others, it is a sword used to strike down specific infrastructure projects or other … Read more
Unseating CEOs, disrupting businesses, politicizing corporate strategy, destroying products and creating new markets: The power of the public is relentlessly shaping the license to operate for organisations big and small. The expression “power to the people” has for decades been both a political slogan and cultural expression, often used to describe opposition to an establishment. Entering … Read more
A lawyer, a management consultant, an investment banker and an accountant walk into a bar… The holy grail of any CCO, CMO, or communications adviser is to have the ear of the CEO; to be considered a trusted adviser by the C-suite in an organization. And judging by recent research, the expertise communicators can bring … Read more
